Last updated: 29 July 2026
By accessing or using Exam Ladder (“Service”, “Platform”), operated by Exam Ladder (“we”, “us”, “our”), you confirm that you are at least 13 years of age (or have obtained verifiable parental consent if under 13), that you have read and understood these Terms and Conditions (“Terms”), and that you agree to be bound by them. If you do not agree, you must not access or use the Service.
We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms. Material changes will be notified by email to registered users.
Exam Ladder is an adaptive GCSE Mathematics revision platform providing practice questions, mock examinations, AI-powered tutoring, spaced repetition scheduling, and progress analytics. The Service is intended to assist students preparing for GCSE Mathematics examinations set by AQA, Edexcel, and OCR examination boards.
To access the full Service you must register for an account. You agree to: (a) provide accurate, current, and complete registration information; (b) maintain and promptly update your account information; (c) keep your password confidential and not share it with any third party; (d) notify us immediately of any unauthorised use of your account; and (e) accept responsibility for all activity that occurs under your account.
We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or have been inactive for more than 24 months.
Free Trial. New accounts receive a 7-day free trial with full access to all platform features. No payment information is required to start the trial.
Paid Plans. Following the trial period, continued access requires a paid subscription. We offer two plan tiers:
Billing. Subscriptions are billed in advance on a monthly or annual basis. All payments are processed securely by Stripe, Inc. We do not store your payment card details. Prices are inclusive of VAT where applicable.
Cancellation. You may cancel your subscription at any time via Account Settings. Cancellation takes effect at the end of the current billing period, and your access continues until then.
Your 14-day right to cancel. Because you are buying online, you have a legal right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel within 14 days of purchase and receive a refund. This right is unconditional — you do not have to give a reason. To use it, email support@examladder.co.uk within 14 days.
If you ask us to start your subscription immediately during those 14 days, you can still cancel, but we may keep a proportionate amount for the period you had access. If you have not used the service at all, you get a full refund.
After 14 days. You can cancel at any time and keep access to the end of the period you have paid for. We do not refund part-used periods after the 14-day window, though you can always contact support@examladder.co.uk if something has gone wrong.
Price Changes. We will give at least 30 days’ notice of any price increase, sent to the email address on your account.
Schools and other educational institutions may purchase multi-seat licences. School licences are subject to a separate School Licence Agreement which supplements these Terms. The school administrator is responsible for ensuring that all student users under the licence comply with these Terms. Student accounts created under a school licence are governed by these Terms and the relevant parental consent and data processing provisions.
You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorised access to any part of the Service or its related systems; (c) scrape, copy, distribute, or resell any content, questions, or data from the platform; (d) use automated tools, bots, or scripts to interact with the Service; (e) share your account credentials with other persons; (f) post, transmit, or otherwise make available any content that is offensive, harmful, or infringes third-party rights; or (g) interfere with the operation of the Service.
All content on the Service — including but not limited to question banks, AI-generated explanations, learning algorithms, software, graphics, and user interface design — is owned by or licensed to Exam Ladder and is protected by UK and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Service for personal, non-commercial educational purposes only.
Mathematical formulae and examination board specifications remain the property of their respective owners. Past paper content is reproduced under applicable fair dealing or licensing provisions.
Exam Ladder is designed as a supplementary revision tool. We do not guarantee specific examination grades or outcomes. AI-generated explanations and feedback are provided for educational guidance only and may occasionally contain errors. Students should cross-reference with their teacher, school, and official examination board materials. The Service should complement, not replace, formal education.
To the maximum extent permitted by applicable law, Exam Ladder shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Service. Our total liability for any claim arising from these Terms shall not exceed the amount paid by you to us in the 12 months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded under applicable law.
We may suspend or terminate your access to the Service immediately, without prior notice or liability, if you breach these Terms or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms are governed by the laws of England and Wales. Any dispute arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Exam Ladder
Email: support@examladder.co.uk